Reduced tickets: discount for citizens of the EU aged 18 to 25 years of age and teachers of Italian public schools with a permanent job.
Entitled to free admission are:
- citizens of the European Union, Norway, Iceland, Liechtenstein and Switzerland under the age of eighteen or over the age of sixty five.
- teachers and students enrolled in the faculties of architecture, cultural heritage conservation and educational sciences or on degree courses in literature or literary subjects with an archaeological or historic-artistic specialisation in the faculties of literature and philosophy (students must display a valid certificate of enrolment for the current academic year)
- teachers and students enrolled in the Fine Arts Academies (students must display a valid certificate of enrolment for the current academic year)
- tour guides in the exercise of their professional activities (upon display of a valid licence issued by the competent authority)
- tourist interpreters when their assistance is required alongside the guide (upon display of a valid licence issued by the competent authority)
- personnel of the Ministry for the Cultural Heritage and Activities
- ICOM members (International Council of Museums)
- for reasons of study or research, certified by schools or universities, academies, research and cultural institutes in Italy and abroad, and by the Ministry for the Cultural Heritage and Activities, or for specific motivated requirements, the heads of the institutions may allow free admission for specified periods to persons making request thereto
Note: On demonstration of belonging to an age group and/or disability group, ID will be requested. Where proof of what has been declared cannot occur, the visitor will be obliged to pay full price for the ticket.
All citizens with disabilities and the accompanying person who can demonstrate a medical certificate to testify disability will have the right to a free ticket.
Pay attention: the commission for online booking (from €3.50 to €5.50), entitlement to reservation (from €3.00 to €3.50) and any supplements for temporary exhibitions in the museum is an amount that has to be paid, except for children under six years of age, people with disabilities and the accompanying person.
We kindly ask not to include in the ticket request any communication regarding people with disabilities and the accompanying person, same for children under six years of age. In this case the ticket will not be necessary, same for the reservation and the free ticket.
Partial reimbursement due to cancellations or booking variations will be received within 30 days upon confirmation of by Italy Travels to the client who has requested, in written form, the cancellation. Bank fees are issued to the client. Credit card payments will be refunded directly back to the client's credit card. If payment was sent by bank transfer, Italy Travels will provide refund through bank transfer. It will be client responsability to provide precise bank account details to Italy Travels, in written form. Bank fees (for Italian or foreign bank transfers) are issued to the client and will be taken from the reimbursement amount.
In all cases, cancellations must be requested in written form by email or fax in order to receive a partial refund (according to the below cancellation policy). The date of the cancellation request is the day when the request is received by Italy Travels in written form. For this reason, valid cancellation requests will not be accepted by phone unless accompanied by a written document.
The cancellation policy varies depending on the type of the requested service.
In case of cancellation of tickets or tours, we kindly request contacting our offices by email: info@ticketsmilan.com.
Cancellation policy varies depending on the type of the requested service.
In case of cancellation of tickets or tours, we kindly request contacting our offices by email: info@ticketsmilan.com or by phone at +39 055 5321180.
In all cases, cancellations will have to be noticed in written form by email or fax in order to receive a partial refund (according to the below cancellation policy). The date of the cancellation request is the day when the request in written form is received by Italy Travels. For this reason, valid cancellation requests will not be accepted by phone unless accompanied by a written document.
Cancellation policy varies depending on the type of the requested service.
MUSEUMS TICKETS
Tickets for Mudec, Brera Gallery, Ambrosiana Gallery and Leonardo's Vineyard are non-refundable in case of cancellation.
Tickets for Leonardo's last Supper are non-refundable and cannot be modfied for any reason and under any circustance. n case of cancellation, cancellation penalty is 100% of price.
CANCELLATION POLICY FOR PRIVATE GUIDED TOURS
From reservation day up to 4 days before tour date, cancellation penalty is 50% of the total tour price.
For cancellations communicated to Italy Travels from 3 days prior to tour date, cancellation penalty is 100% of total price, therefore no reimbursement will be granted.
Cancellation policy will be applied proportionally to the number of cancelled tour participants.
CANCELLATION POLICY FOR GUIDED GROUP TOURS (regular tours)
From reservation day up to 9 days prior to tour date, cancellation penalty is 10% of total tour price.
If cancellation conveys between 8 to 5 days prior to tour date, cancellation penalty is 50% of total tour price.
For cancellations communicated to Italy Travels from 4 days prior to tour date, cancellation penalty is 100% of total price, therefore no reimbursement will be granted.
